Contact Us
Have a question about our courses, or need help with something else? Send us a message and we'll get back to you.
Frequently asked questions
Fill in the form on this page with your name, email and message, and our team will reply to the email you provide.
We try to respond as quickly as possible. Complex questions may take a little longer, but we read every message.
Include the page you were on, what you expected, and what happened. Screenshots described in words and your payment ID, if it is about a payment, help us resolve it faster.
Send us the payment ID from your confirmation email and the email address you registered with, and we will check and activate your plan.
Check your spam folder first. If it is not there, use the resend option on the verify email page, or contact us with your registered email.
Use the Forgot password link on the login page. You will receive an email with a link to set a new password.
Only one device can stay signed in at a time. Signing in on another device signs out the earlier one.
Use the report option on the dictation page, or write to us here with the dictation title and what is wrong.
Yes. Tell us what you would like to practice and which exam you are preparing for.
Yes. Send us your order details and we will look into it.